For many individuals and small business owners, finding an attorney is one of the most challenging and important decisions that they will make. The problems that require a lawyer include those as varied as litigating a patent dispute, facing a divorce or bankruptcy, completing a real estate transaction, pursuing a personal injury claim, or creating a will. The ability to be able to use lawyers ratings, reviews, and recommendations to compare the educational background, professional qualifications, experience, and fees from a number of lawyers is critical to making an informed and cost effective decision. However, too often clients end up hiring the first lawyer that they meet with because they don't have enough information or sufficient recommendations. As a result, they may pay higher fees than necessary, select someone who doesn't have enough experience in their matter, or select an attorney who they don't work well with.
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Traditionally, word of mouth referrals from friends, recommendations from professional colleagues, or advertisements in local publications have been the main ways to find a lawyer. However, each method suffers from significant drawbacks. Most people only solicit one or two recommendations from friends, meaning that they may only have a few lawyers to choose from. As a result, they won't have enough information to make useful comparisons regarding fees or professional experience. However, because they were only able to solicit recommendations from a couple of people they weren't able to find that attorney. Relying on an ad in a publication is an even weaker decision making tool. While an ad can provide some useful information such as a lawyer's educational background or credentials, it provides very little objective information on how easy the lawyer is to work with, how efficiently the lawyer uses his time, or how skilled the lawyer is in his area of expertise.
Web based reviews and ratings for attorneys provide a strong alternative to the phone book or to a couple of reviews from friends. Users can read a large number reviews written by friends and other users, ask friends for reviews, browse profiles of lawyers, and communicate with an attorney directly without having to reveal their name or contact information. Use a reviews service where you can ask questions of the reviewer and send a message directly to the professional being reviewed. Also, when writing a review use a service where you can control which users are able to see your name and the text of the review that you have written. In this manner, the user is able to find the right lawyer with a reasonable time commitment.
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